Tutorials

Step by step guides to performing actions and transactions on the Stacker Market™ platform.

33 articles in this collection
Written by Support

User Account Settings

How do I change my password?

Written by Support
Updated over a week ago

How do I enable Two Factor Authentication?

Optimise your account security with 2FA.

Written by Support
Updated over a week ago

How do I disable the Two Factor Authentication?

Written by Support
Updated over a week ago

How do I close my account?

Written by Support
Updated over a week ago

How to open a personal account?

Manual to help new users register a personal Stacker Market™ account.

Written by Support
Updated over a week ago

How to open a corporate account?

Manual to help new users register a corporate Stacker Market™ account.

Written by Support
Updated over a week ago

How to open a Trust account?

Written by Support
Updated over a week ago

How do I login to my account?

Having trouble accessing your Stacker Market™ account? We guide you through the steps to logging in.

Written by Support
Updated over a week ago

I forgot my password. What should I do?

Find out the steps to resetting a forgotten password.

Written by Support
Updated over a week ago

How do I reset my password from the login page?

Written by Support
Updated over a week ago

Buy, Sell, Transfer and Redeem Precious Metals

How do I buy gold or silver?

Learn how to buy precious metals on Stacker Market.

Written by Support
Updated over a week ago

How do I sell gold or silver?

Learn how to sell your precious metals on Stacker Market.

Written by Support
Updated over a week ago

How do I transfer gold or silver to another user?

Learn how to send your precious metals to another user.

Written by Support
Updated over a week ago

How do I redeem silver?

Learn how to redeem your silver and the methods available for the redemption.

Written by Support
Updated over a week ago

How do I redeem gold?

Learn how to redeem your gold and the methods available for the redemption.

Written by Support
Updated over a week ago

Accumulator

How do I start a monthly recurring purchase subscription using the Accumulator?

Find out how you can subscribe to the Accumulator.

Written by Support
Updated over a week ago

How do I change a monthly recurring purchase subscription amount on the Accumulator?

Find out how you can change an existing Accumulator subscription amount.

Written by Support
Updated over a week ago

How do I cancel a monthly recurring purchase subscription on the Accumulator?

Find out how you can cancel an Accumulator subscription.

Written by Support
Updated over a week ago

Deposit and Withdraw Funds

How to make a fund deposit into my account?

Deposit fiat funds to your Stacker Market account

Written by Support
Updated yesterday

How to make a fund withdrawal from my account?

Withdraw fiat funds from your Stacker Market account

Written by Support
Updated over a week ago

Using Your Debit Cards

How do I subscribe to Stacker Market™ Pro?

Written by Support
Updated over a week ago

How do I sign up for the Nexus UnionPay virtual debit card?

Written by Support
Updated over a week ago

How to retrieve your iPhone's SEID

Written by Support
Updated over a week ago

How do I activate my Nexus UnionPay virtual debit card?

Written by Support
Updated over a week ago

I forgot my password to my Nexus mobile application. How do I reset it?

Written by Support
Updated over a week ago

How do I change the Payment PIN for my Nexus UnionPay virtual debit card?

Written by Support
Updated over a week ago

I forgot my Payment PIN. How do I reset the Payment PIN for my Nexus UnionPay virtual debit card?

Written by Support
Updated over a week ago

How do I withdraw my sales proceeds to my Nexus UnionPay virtual debit card?

Learn how to top up or load your card by using the Withdraw feature.

Written by Support
Updated over a week ago

How do I withdraw my funds from my Nexus UnionPay virtual debit card to my Stacker Market account?

Learn how to withdraw or unload your card.

Written by Support
Updated over a week ago

How do I retrieve my Nexus UnionPay virtual debit card details?

Learn how to find your card number details, expiry date, and CVN for your online transactions.

Written by Support
Updated over a week ago

How do I temporarily lock / freeze / block my Nexus UnionPay virtual debit card?

Written by Support
Updated over a week ago

How do I unlock / unfreeze / unblock my Nexus UnionPay virtual debit card?

Written by Support
Updated over a week ago

How do I find the Nexus UnionPay virtual debit card terms of use and privacy policy?

Written by Support
Updated over a week ago