Step 1
Select “Me” from the home screen.
Step 2
Select “Security”.
Step 3
Select “Payment PIN”.
Step 4
Select "Forgot Payment PIN?"
Step 5
Complete the following:
Key in your legal name
Select your document type (Singpass MyInfo / Passport / Identity Card / Driving License)
Key in the document number of the document type you had selected.
Note: Use the identification document that you had used during your registration.
Then, click "Next".
Step 6
Key in the OTP sent to your registered mobile number.
Step 7
Enter your current Payment PIN.
Step 8
Create your new Payment PIN.
Note: Your 6 digit PIN cannot be consecutive digits nor a continuous repeat of more than 3 digits.
Step 9
Repeat the new Payment PIN.
Congratulations, you have reset your Payment PIN!