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How do I unlock / unfreeze / unblock my Nexus UnionPay virtual debit card?
How do I unlock / unfreeze / unblock my Nexus UnionPay virtual debit card?
Help Center avatar
Written by Help Center
Updated over a week ago

Step 1

Select the card to be unlocked and click on "Wallet".

Step 2

Click on "Manage Account".

Step 3

Select the "Lock Account" toggle.

Note: The toggle in red indicates that the card is currently locked. There is also a label below the card name that indicates that the card is locked.

Step 3

Enter the Payment PIN to authenticate.

After unlocking, the card will be able to make transactions if there is sufficient account balance.

You have successfully unlock/unfreeze/unblock your card.

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