This Manual will take you through the full onboarding process, with what information you are required to provide, the documents you will need on hand and how to upload your information.

Step 1

Go to https://stackermarket.sgpmx.com/ and press "Don't have an account? Register now".

Step 2:

Read and accept the notice by the Ministry of Law. After that, select “Corporate account” and input the following information, then press “Create account”.

  • First Name

  • Last Name

  • Email

  • Password

  • Birthday

  • Nationality

  • Did someone refer you?

  • Check the box after reading the Terms and Conditions

In order to complete an account application for a legal entity, the director, owner or person authorised to act on behalf of the entity, must complete the registration process first. Further to completion, the information and documents required for the entity will then be collected.

Step 3:

A verification email will be sent to you. Open the email and press “Confirm email address”.

Now, your account has been enabled and you are able to log in.

Note: Press “Forgot password” in case you cannot remember your password.

Step 4:

After you are logged in to your account using your email address and password, follow the instructions.

Click “Start verification” to start the identity verification process, or click “Skip to Dashboard” to look around your dashboard and to do the verification at a later point.

Step 5:

Prepare your ID and Proof of Address document and press “OK”. If you do not have all documents at hand, you can revisit the verification process at a later point in time again.

ID Card or Passport
You are required to take a picture (photograph/scan) of your valid document to provide proof of your identity.

Bank Statement or Utility Bill
You are required to take a picture (photograph/scan) of a bank statement, government issued letter or utility bill to provide proof of your address. The document must have your name and address on it and should not be older than 3 months.

Step 6:

Select your preferred language for the verification process.

Step 7:

Enter your:

  • First Name

  • Last Name

  • Middle Name (if applicable)

and press “OK”.

Step 8:

Select your Gender and press “OK”.

Step 9:

Enter your Birthday and press “OK”.

Step 10:

Select your Country of Citizenship and press “OK”.


Note: Your Nationality may not be the same as the Country in which you reside. For example, you are a Singaporean citizen, residing in Hong Kong. Here you would enter Hong Kong.

Step 11:

Enter the Identification Number of your ID Card or Passport document and press “OK”.

Step 12:

Enter the Issuance Date and Expiry Date of your ID card or Passport document and press “OK”.

Step 13:

Select the correct phone country code and enter your Phone Number. Then, press “OK”.

Step 14:

Select the type of your ID document you would like to provide for the verification process.

The options available are Passport and ID Card.

Step 15:

Choose how you would like to provide a picture of your ID document.

Use Webcam
Take a picture of your ID document.

Note: The details of the ID document should be clearly visible in the picture.

Upload a File
Upload a previously taken picture (photograph/scan) of your ID document. To upload the picture, you may choose to either:

  • Drag and drop the document from your device into the "Drag and drop or browse files..." field

  • Click on the "Drag and drop or browse files..." field to browse for the files from your device

Note: The details of the ID document should be clearly visible in the picture.

Step 16:

Choose how you would like to provide a video of your face from the front, both sides, and showing the front of your ID document.

Use Webcam
Take a video of you and your ID document. Follow the instructions provided on the screen.

Upload a File
You can also upload a video that had been taken separately. Follow the instructions provided on the screen and upload the video by clicking on the Upload video button.

Step 17:

Select your Country of Residence and press “OK”.

Step 18:

Enter the City/town/village you live in and press “OK”.

Step 19:

Enter your Address and press “OK”.

Step 20:

Choose how you would like to provide your Proof of Address.

It should be a photograph or scan of a bank statement, government issued letter or utility bill to provide proof of your address. The document must have your name and address on it and should not be older than 3 months. You may read more about the Proof of Address by clicking here.

Use Webcam
Take a photograph of your Proof of Address document.

Upload a File
Upload a previously taken picture (photograph/scan) of your Proof of Address document. To upload the picture, you may choose to either:

  • Drag and drop the document from your device into the "Drag and drop or browse files..." field

  • Click on the "Drag and drop or browse files..." field to browse for the files from your device

Congratulations, you've completed the KYC part of the registration!

Once you press "Next" you will be asked for the information and documents relating to the legal entity you are registering for a Business account.

Step 21:

Click "OK" to provide your information & documents for the legal entity applying for this Business account.

Step 22:

Click “Yes” that you are authorised to act for this entity.


Note: The user should be authorised to provide this information on behalf of the legal entity.

Step 23:

Select the position you are acting in (e.g. Manager/Director/Shareholder).

Drag and Drop the document evidencing that you are authorised to sign on behalf of this entity and click “OK”.

Step 24:

From the drop down list, select the type of entity applicable to your business and click "OK".

Note: Options for the different types of legal entities are Company, Partnership, Trust, B2B, Association, Registered Cooperative, Agents of Client, Governmental Body.

Step 25:

Input the name of your entity & company registration number and Click "OK".

The "Registration Number" field is not mandatory for entities which are not issued with a registration number.

Step 26:

Input “Country of Registration” and “Date of Establishment” of the entity and click “OK”.

Step 27:

Check the box if your entity is licensed by a professional association or regulator.
Input the “Association number” (the license number allocated by the professional association or regulator) and click “OK”.

If your entity is not licensed, press “Enter”.

Step 28:

Input the name of regulator or professional body who issued your license and click “OK”.

If your entity is not licensed, press “Enter”.

Step 29:

Input your entity’s office Country and Postal Code location and click “OK”.

Step 30:

Input your entity’s office Street Name, Number, City and State details and click “OK”.

Step 31:

Drag and Drop the document you are using as a proof of address for your office address and click “OK”.

Step 32:

Click the box if the registration address is the same as your entity’s office location and click “OK”.

If the Registration Address differs from the office location of your entity, ensure that the box is not ticked and enter the address details.

Note: You will also need to provide a Proof of Address for your entity's Registration Address where this is different from the office address.

Step 33:

Input the main phone number to be used to contact your entity about the business account and click “OK”.

Step 34:

Select the main industry related to your business activity from drop down list and click “OK”.

Step 35:

Drag and Drop your document used to evidence the shareholding structure of your entity and click “OK”.

Step 36:

Click “Upload Documents” to upload Proof of Identity document for the Shareholder/Ultimate Beneficial Owner, Director or Persons Authorised to Act in your entity.

Click “Add Contact Information” to input the full name and email of the identity document holder who is a Shareholder, Director or Person Authorised to Act.

Note: This step may be repeated numerous times to upload a number of identity documents and details in accordance with the number of Shareholders, Directors & Persons Authorised to Act.

Step 37:

Drag and drop the document you are using as proof of ownership or control for your entity, and then click “OK”.

Note: Evidence of Control is usually evidenced in the establishment documents of an entity, share certificates or a register of shareholders. This document will reflect the names of the shareholders you have entered in the "Contact Information" step above.

Step 38:

Input the Expected Turnover for your entity account in US Dollar.

Note: The Expected Turnover refers to the expected total value of precious metals your entity wishes to trade within a year.

Check the box if any individual or legal entity in this application is considered a “US Person” in accordance with FATCA and click "OK".

Step 39:

Congratulations, your registration is completed!

Press “Encrypt”, and your provided information will be submitted to our compliance team, which will review your details for completeness and eligibility. This process usually takes 1-3 business days. We will notify you if we are missing any details or once your account is approved.

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