This Manual will take you through the full onboarding process, with what information you are required to provide, the documents you will need on hand and how to upload your information.

Step 1

Go to https://stackermarket.sgpmx.com/ and press "Don't have an account? Register now"

Step 2:

Read and accept the notice by the Ministry of Law. After that, select “Personal account” and input the following information, then press “Create account”.

  • First Name

  • Last Name

  • Email

  • Password

  • Birthday

  • Nationality

  • Did someone refer you?

  • Check the box after reading the Terms and Conditions

Step 3:

A verification email will be sent to you. Open the email and press “Confirm email address”.

Now, your account has been enabled and you are able to log in.

Note: Press “Forgot password” in case you cannot remember your password.

Step 4:

After you are logged in to your account using your email address and password, follow the instructions.

Click “Start verification” to start the identity verification process, or click “Skip to Dashboard” to look around your dashboard and to do the verification at a later point.

Step 5:

Prepare your ID and Proof of Address document and press “OK”. If you do not have all documents at hand, you can revisit the verification process at a later point in time again.

  • ID Card or Passport
    You are required to take a picture (photograph/scan) of your valid document to provide proof of your identity.

  • Bank Statement or Utility Bill
    You are required to take a picture (photograph/scan) of a bank statement, government issued letter or utility bill to provide proof of your address. The document must have your name and address on it and should not be older than 3 months.

Register-Personal-5-1

Step 6:

Select your preferred language for the verification process.

Register-Personal-6-1

Step 7:

Enter your:

  • First Name

  • Last Name

  • Middle Name (if applicable)

and press “OK”.

Step 8:

Select your Gender and press “OK”.

Step 9:

Enter your Birthday and press “OK”.

Step 10:

Select your Country of Citizenship and press “OK”.


Note: Your Nationality may not be the same as the Country in which you reside. For example, you are a Singaporean citizen, residing in Hong Kong. Here you would enter Hong Kong.

Step 11:

Enter the Identification Number of your ID Card or Passport document and press “OK”.

Step 12:

Enter the Issuance Date and Expiry Date of your ID card or Passport document and press “OK”.

Step 13:

Select your Main Source of Funds and press “OK”.

Step 14:

Select your Occupation and check the box if you are a US person for FATCA purposes. Press “OK” once done.

Step 15:

Enter your Expected Turnover in US Dollar and press “OK”.

Note: The Expected Turnover refers to the expected total value of precious metals you wish to trade within a year.

Step 16:

Select the correct phone country code and enter your Phone Number. Then, press “OK”.

Step 17:

Select the type of your ID document you would like to provide for the verification process.

The options available are Passport and ID Card.

Step 18:

Choose how you would like to provide a picture of your ID document.

Use Webcam
Take a picture of your ID document.

Note: The details of the ID document should be clearly visible in the picture.

Upload a File
Upload a previously taken picture (photograph/scan) of your ID document. To upload the picture, you may choose to either:

  • Drag and drop the document from your device into the "Drag and drop or browse files..." field

  • Click on the "Drag and drop or browse files..." field to browse for the files from your device

Note: The details of the ID document should be clearly visible in the picture.

Step 19:

Choose how you would like to provide a video of your face from the front, both sides, and showing the front of your ID document.

Use Webcam
Take a video of you and your ID document. Follow the instructions provided on the screen.

Register-Personal-19-2

Upload a File
You can also upload a video that had been taken separately. Follow the instructions provided on the screen and upload the video by clicking on the Upload video button.

Register-Personal-19-3

Step 20:

Select your Country of Residence and press “OK”.

Register-Personal-20-2

Step 21:

Enter the City/town/village you live in and press “OK”.

Register-Personal-21-1

Step 22:

Enter your Address and press “OK”.

Register-Personal-22-1

Step 23:

Choose how you would like to provide your Proof of Address.

It should be a photograph or scan of a bank statement, government issued letter or utility bill to provide proof of your address. The document must have your name and address on it and should not be older than 3 months. You may read more about the Proof of Address by clicking here.

Use Webcam
Take a photograph of your Proof of Address document.

Register-Personal-23-1

Upload a File
Upload a previously taken picture (photograph/scan) of your Proof of Address document. To upload the picture, you may choose to either:

  • Drag and drop the document from your device into the "Drag and drop or browse files..." field

  • Click on the "Drag and drop or browse files..." field to browse for the files from your device

Register-Personal-23-2

Step 24:

Congratulations, your registration is completed!

Press “Encrypt”, and your provided information will be submitted to our compliance team, which will review your details for completeness and eligibility. This process usually takes 1-3 business days. We will notify you if we are missing any details or once your account is approved.

Register-Personal-24-1
Did this answer your question?